Downinsland Scooter Track Schauinsland
            
 


 

 


Frequently Asked Questions

Since 2006, we have been running the scooter track and as such gathered a lot of experience. Here are a few of the most common questions asked by our customers. If you have any other queries, we'll be happy to respond on our Telephone Hotline +49 (7 61) 2 64 68 Tuesday-Sunday from 10 am.

 

General queries

Is a scooter trip dangerous?
No, no more dangerous than other sports activities. The thousands of enthusiastic scooter riders who have not suffered any accidents are testament to this. Nevertheless, it is necessary to stick to the requirements, use appropriate safety precautions, operate the scooters correctly and adjust the speed to one's own ability.

Can those who are not so sporty take part?
Yes, normal levels of fitness are sufficient. We only dissuade those who aren't sporty at all.

I've never ridden a bike, can I ride a scooter?
In this situation we advise against a scooter trip.

Inconsiderate behaviour and deliberate damage to the scooters.
Those who damage the scooters on purpose are liable for the damage and are excluded straight away from the remainder of the scooter trip, the same applying to inconsiderate behaviour. Such behaviour is not tolerated by any organiser!

I want to scooter down to the valley after a couple of beers.
You will certainly not be given a scooter and will instead have to walk down or phone for a taxi. Highly intoxicated people will also not be taken by the Schauinsland cable car.

Is it possible for anxious people to take part in a scooter trip?
Mostly yes, as the speed can be altered to suit each individual's wishes. We are patient and
experienced in working with all sorts of people.

I have changed my mind and no longer want to scooter down or it begins to rain and a scooter trip is not possible. How do I get back to the valley cable car station?
Speak to us. In these situations the Schauinsland cable car offers a reduced price for return journeys.

The scooter trip was lots of fun and I'd like to go again right away. Can I?
We advise against doing this, as a scooter trip is physically demanding, particularly for beginners. In addition, on a second trip participants may be more aware of the risks and scooter down more aggressively, which in turn leads to a higher risk of accidents. We nonetheless look forward to your next visit within the following days.

Can I carry a rucksack with me on the scooter trip?
Only if it does not hinder you. We advise against carrying rucksacks and bags and recommend using the cable car to transport such items.

Can the downhill scooters be rented out for places other than the Downinsland Scooter Track?
No.

Why do you not offer more regular scooter trips?
This is a question of supply and demand. In low season may + june there's not that much demand. This is a compromise, but substantial for economic operation of the scooter track.
Besides, we offer you booking of special trips any day at 11 am, 2 or 5 pm during the whole season may -october for which the scooter track will be activated just for you.


Health and Safety

I had a serious operation not long ago and am convalescing.
Due to general life insurance, we advise against taking part .
And in the case of being 6 months pregnant?
Due to general life insurance, we advise against taking part whilst pregnant.

I am unable to move one hand correctly due to an injury.
In this case it's not possible to take part in a scooter trip as both hands and feet are needed in order to operate the scooter safely.

What first aid is available in the event of an accident?
Our scooter guides are trained in first aid (immediate action at the scene) and carry bandages and dressings in their emergency rucksack alongside a mobile phone.

Is there a safety check for the scooters?
Every time the scooters are returned back to us at the cable car valley station, we immediately check each for possible damage. Scooters with defects (e.g. worn-out brake-discs) will be sorted out and repared. Furthermore, there will be an additional check of brake, condition of tyres and air pressure before the scooter is issued again at the top cable car station.


How hygienic and maintained is the safety equipment?
We provide balaclavas for use under the helmets, which are washed after each use. The safety equipment including protectors and gloves are subject to lots of wear and tear and along with the helmets are discarded after just a few years.

Timings and Organisation

We are coming from Frankfurt specifically to go on a scooter trip and require 5 scooters for certain.
Telephone ahead to ensure scooter availability, if in doubt make a reservation.

How long before the start time will the scooter guide be at the scooter issuing point at the mountain cable car station?
The scooter guide is generally there 15 minutes beforehand, provided of course there are no urgent repairs needed or delays with the return of scooters.

Including getting changed before and after, how long does a scooter trip last?
Experience has shown trips to last around 90 minutes for groups of up to 15 people, although this can vary and be considerably more or less. For groups of 15 or more it is better to plan around a trip of 120 minutes.

Why do you offer scooter trips at 11 am, 2 and 5 pm only?
The reasons are organizational: transporting scooters and protective equipment back to the top station by cable car will take time. The 3 h-interval is well-matched to this circumstance, with additional in-between scooter trips we would not be able to ensure punctual presence of scooters for the next trip.

In 2015, how often were all the scooters being used?
There happend three times on the regular 2 pm trips, in over 100 days of operation in 2015. The next trips at 5 pm all had space.


We have booked a special trip and will be using the cable car to get to the scooter track. Is there a reduction for scooter riders?
There is only a reduction for regular scooter trips, not for special trips or reservations.

Does the cable car offer price reduction if we booked a special scooter trip?
There is a reduction of 50 ct/ person for group size 10 or more. Single persons doing a regular scooter trip will receive 2 € reduction.

How can I reach the Schauinsland reasonably priced?
By walking, carpooling or by SBG bus line 7215 starting from Kirchzarten train station on which you can use the "Regiokarte". Between 07.05. and 09.10.2016, this bus line also heads for the top cable car station nearly every hour on saturday, sunday and bank holidays.
We recommend the cable car
.

Can the scooter trip be interrupted to have a picnic?
No, the timings do not allow for such interruptions.

Are special scooter trips possible between 1st November and 30th April?
It depends - The scooter track is leased from the town of Freiburg and is used for forestry work in the winter period. If during November or April the weather is good and the forestry team have no objections it is always worth enquiring about the possibility of a trip for larger groups.

Why is it recommended to book in advance for special trips?
Recommendation: try to book 6 weeks in advance to prevent your preferred date from already being fully booked.

Is there a reliable weather forecast for the Schauinsland mountain?
A four-day weather forecast, webcam images from the mountain cable car station for the upper part of the track and further information can be found under Current News
.

What does the price of a scooter trip consist of?
Personnel, costs of assets and depreciation, advertising, and low administration costs. The wear and tear of the scooters (yearly use consists of: around 250 pairs of brake pads, 80 brakes discs, 150 tyres/ inner tubes), protective gear and track maintenance lead to high costs. Additional costs which are not immediately noticeable include insurance, return transportation of the scooters using the cable car and the yearly lease to Freiburg Council for the use of the scooter track. Without the idealism of the entire scooter team it would not be possible to offer scooter trips at these prices.

During the scooter trip

What do I do if I get a puncture or have an accident?
Always stop immediately and phone the telephone hotline on (07 61) 2 64 68 (written on all signposts for each section) with your own mobile. If on Sundays and Bank Holidays the hotline is as an exception unavailable, phone the Schauinsland Mining Museum on (0 76 02) 92 04 68 and arrangements will be made. It is therefore important to note which section you are in so you can be reached quickly.

I'm lost and I can't see any more signs.
Stop immediately and retrace your route with the scooter until you have reached the scooter track, recognisable thanks to the signposts for each section. If you have lost all sense of direction phone our telephone hotline, if in danger ring 112 to make an emergency call.

I've had an accident. Should I continue?
It's better not to continue after a serious accident. You may have internal injuries or the scooter may be damaged and no longer safe to ride. Inform Forschergruppe Steiber using the telephone hotline (07 61) 2 64 68 or - if hotline not reachable on Sundays and Bank Holidays - phone the Schauinsland Mining Museum on (0 76 02) 92 04 68.

We've booked a special trip but the traffic light on the homepage is red?
This traffic light only applies to regular scooter trips!
If a special trip needs to be cancelled due to bad weather, we will contact you at short notice. This is why it is important to give us your mobile number when booking, so that we can reach you in the event of any changes. Please phone the hotline on (07 61) 2 64 68 from 10 am in the case of any uncertainty. Weather information can be found under Current News..

In which cases will scooter trips be cancelled due to bad weather?
Our highest law is your safety! For this reason we will never ride in case of reduced traction due to heavy rain. If there is only light rain or it just started raining (so the scooter track is not yet very wet), the trip can take place without safety restrictions. Because of rather small mudguards, a jacket and safety glasses for your protection will make sense - this is your decision. If the scooter trip is cancelled from our side, of course you'll immediately get your prepayment refunded.

I'm waiting for the breakdown service. Why does it take so long?
Please be patient, the scooter guide rides at the end of the group and as such it can take time to reach you, especially in a large group.

Is the record for the fastest scooter trip really just 10:15min?
There's no straight answer to that! We can however say that the sound barrier is still intact...